Terms of service

Welcome to FLOTA! We’re excited to have you here and to share our products and services with you. Before you start exploring, shopping, and enjoying all that we offer, please take a moment to review our Terms of Service. These terms outline how we operate, how you can use our site, and what we expect from each other.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

By accessing our website or making a purchase, you agree to follow these terms, along with any additional guidelines or policies referenced here. If you don’t agree with any part, we kindly ask that you don’t use our services.

1. Who We Are

This website is run by FLOTA. Wherever you see “we”, “us”, or “our” in these terms, it refers to FLOTA. We provide products, information, and services to help you look and feel your best. These Terms of Service apply to everyone—whether you’re shopping, browsing, or contributing content.

2. Using Our Services

You represent that you are of legal age to use this site or have consent from a guardian if you’re a minor. Our products and services are for personal use only. You agree not to use them for anything illegal or unauthorised, and you won’t upload harmful content like viruses or malware.

3. Shipping Location

We currently ship orders only within India. International shipping is not available at this time.

4. Account Information

If you create an account, you agree to provide accurate, up-to-date details and to keep them current. We reserve the right to refuse or cancel orders that appear suspicious, fraudulent, or in violation of these terms. You’re responsible for safeguarding your account information.

5. Pricing, Availability & Modifications

Product availability and pricing may change at any time without prior notice. We do our best to provide accurate descriptions and images but cannot guarantee exact representations. We may also limit orders or discontinue products based on demand or availability.

6. Returns, Exchanges, and Cancellations

Our return and exchange policies are detailed separately. Please review them before making purchases. We reserve the right to cancel or modify orders when necessary.

7. Third-Party Tools and Links

Sometimes we may offer tools or links to external websites or services. These are provided “as is” without warranties or guarantees from us. We are not responsible for the content, privacy practices, or damages caused by third-party sites or services.

8. User Contributions

You may share feedback, reviews, ideas, or other comments with us. By doing so, you grant us permission to use that content freely for marketing or other purposes without compensation. Please ensure that your contributions are respectful, lawful, and original.

9. Privacy

We take your personal information seriously. Our Privacy Policy explains how we collect, use, and protect your data. By using our services, you agree to the collection and use of your information as described there.

10. Intellectual Property

The content, design, and branding of our site are owned by FLOTA or our partners. You may not copy, distribute, or exploit our materials without permission. This includes text, images, logos, and other content.

11. Prohibited Actions

You agree not to:

  • Use our site for illegal or harmful purposes
  • Infringe on intellectual property rights
  • Upload viruses or malware
  • Collect personal information of others
  • Spam or misuse our services
  • Misrepresent yourself or impersonate others

We reserve the right to suspend or terminate accounts that violate these terms.

12. Disclaimers and Limitations

We aim to provide the best experience possible but cannot guarantee uninterrupted or error-free service. Our products are sold “as is”, and we are not liable for damages arising from their use. In jurisdictions where liability limitations are not allowed, applicable laws will apply.

13. Indemnification

You agree to protect and defend FLOTA from claims or damages caused by your use of the site, violation of these terms, or infringement on others’ rights.

14. Updates to These Terms

We may update this page from time to time. Continued use of our services means you accept any changes. It’s a good idea to check this page periodically to stay informed.

15. Contact Us

If you have questions or concerns about these terms, feel free to reach out to us at support@theflota.com. We’re always happy to help.

Thank you for being a part of the FLOTA community! We appreciate your trust and look forward to helping you express your style with confidence.